Welcome to Epic Leap Now, LLC (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website, services, and products (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please discontinue use immediately.
1. Use of Services
You must be at least 18 years old to use our Services.
You agree to use the Services only for lawful purposes and in compliance with all applicable laws and regulations.
You are responsible for maintaining the confidentiality of any account credentials and for all activities under your account.
2. Changes to Terms
Epic Leap Now provides AI automation, voice/chat assistants, marketing workflows, and related digital services.
We reserve the right to modify, suspend, or discontinue any Service at any time without prior notice.
Any new features or tools added will also be subject to these Terms.
3. Intellectual Property
All content, designs, trademarks, logos, software, and materials provided by Epic Leap Now are our intellectual property or licensed to us.
You may not copy, reproduce, modify, or distribute our materials without prior written consent.
4. Payments and Billing
Fees for our Services are as described in your service agreement or order form.
All payments must be made in U.S. dollars unless otherwise specified.
Late or failed payments may result in suspension or termination of Services.
5. Client Responsibilities
You agree to provide accurate information, access, and cooperation necessary for us to deliver Services.
You are responsible for ensuring that your use of AI tools complies with all applicable regulations (including data privacy, telemarketing, and industry-specific rules).
6. Data and Privacy
We collect and process information in accordance with our Privacy Policy.
By using our Services, you consent to such collection and processing.
You retain ownership of your data; however, you grant us a license to use it as needed to provide and improve our Services.
7. AI & Automation Disclaimer
Our AI-powered voice/chat assistants and automation tools are designed to assist with lead engagement, appointment scheduling, customer communication, and workflow management.
No Professional Advice: Our AI systems do not provide legal, financial, medical, or professional advice. Any outputs are informational only and should not be relied upon as a substitute for professional judgment.
Accuracy & Limitations: While we strive for high accuracy, AI-generated responses may contain errors, omissions, or outdated information. You are responsible for reviewing outputs before relying on them.
Regulatory Compliance: You are solely responsible for ensuring your use of AI services complies with all applicable laws, including but not limited to:
TCPA (Telephone Consumer Protection Act, USA) – covering autodialed calls, prerecorded messages, and SMS compliance.
FCC and FTC Regulations – regarding telemarketing, robocalls, and consumer consent.
A2P 10DLC Messaging Requirements – for SMS campaigns in the United States.
Data Privacy Laws – including GDPR (EU), CCPA (California), and other applicable frameworks where you operate.
Consent: You must obtain and document proper end-user consent before initiating outbound calls, SMS, or emails using our Services.
Liability: Epic Leap Now, LLC is not responsible for misuse of AI tools, non-compliance with telecommunication regulations, or any penalties resulting from unauthorized or unlawful use.
8. Limitation of Liability
Our Services are provided “as is” and “as available.” We make no guarantees about specific outcomes (e.g., sales, revenue, or leads).
To the maximum extent permitted by law, Epic Leap Now is not liable for any indirect, incidental, or consequential damages arising from use of our Services.
9. Indemnification
You agree to indemnify and hold harmless Epic Leap Now, LLC, its affiliates, and employees from any claims, damages, liabilities, or expenses resulting from:
Your use of our Services,
Your violation of these Terms, or
Your violation of applicable laws or third-party rights.
10. Termination
We may suspend or terminate your access if you violate these Terms or misuse our Services.
Upon termination, all provisions that should reasonably survive (intellectual property, limitations of liability, indemnification) shall continue in effect.
11. Governing Law
These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.
Any disputes shall be resolved in the state or federal courts located in Delaware.
12. Changes to Terms
We may update these Terms at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Services constitutes acceptance of changes.
13. Contact Information
If you have any questions about these Terms, you can contact us at:
Epic Leap Now, LLC
Email: support@epicleap.ai
